Intermittent network outage at IU affecting Jetstream IU Cloud

Update 1

Posted by Jeremy Fischer on 09/20/2021 17:39 UTC

Greetings,

Network engineers have informed us that the issue should be resolved at this time.

Please contact help@xsede.org if you are still having connectivity issues accessing Jetstream IU Cloud resources.

Thank you,
Jeremy

Original post

Posted by Jeremy Fischer on 09/20/2021 14:25 UTC

Greetings,

There are reports of issues accessing Jetstream resources for the Indiana University cloud. The Jetstream cloud itself is experience no problems that we can find. It appears that some ISPs are having issues accessing resources on both Jetstream and other IU-specific research systems.

It does appear to be related to commodity internet access as some ISPs affected at all.

This will potentially mean sporadic problems accessing the Atmosphere interface for either cloud.

Please watch for updates here. We will send more information about the issue (and hopefully the resolution) soon.

Thank you,
Jeremy